FAQ

Frequently Asked Questions

If my order contains pre-order items, will it ship separately?

No, your order will only be shipped once all items are ready. If you’d like certain items shipped earlier, please contact us via email or DM us on Instagram - we’ll do our best to accommodate.

When will my order ship?

Each product’s estimated delivery time is listed in its description. Please check there for the most up-to-date information.

Do you ship internationally?

Yes! We ship worldwide. If you don’t see your country listed at checkout, send us a DM on Instagram and we’ll see if we can help you out.

Will I get a tracking number for my order?

Yes, you will receive a tracking link via email once it has been shipped out.

Do you restock sold-out items?

Some items may be restocked depending on demand. Sign up for our “notify me” option on the product page to be alerted if it comes back.

How do I know which size to order?

Please refer to the size guide provided on each product page. If you’re unsure, you can email or DM us your measurements for personalized advice.

I have a another question, where should I contact you?

Please contact us on Instagram at @aeyvapparel or email at hi@aeyvapparel.com